Privacy policy

We respect your privacy and appreciate the trust you place in us. In this Privacy Policy we explain who we are, for what purposes we may use your data, how we treat it, who we share it with, how long we keep it, and how to contact us and exercise our rights.

Your data will be treated by {name}, {nif}, based in {address}. This company is responsible for the processing of personal data in compliance with the General Regulation on Data Protection.


When you buy something in our store, as part of the buying and selling process, we collect the personal information that is provided to us, such as name, address and e-mail. When you browse our store, we also automatically receive the internet protocol of your computer (IP address) in order to obtain information that helps us know more about your browser and operating system.

The information that you provide us is intended only to provide you with a service more suited to your characteristics and needs. As such, and for the purposes of delivering orders, payments and customer support contacts, we hereby inform you that your contact information and address will be passed on to payment companies, carriers and subcontracted service providers to carry out our service.

Email Marketing: With your permission, we can send you emails about our store, new products and other updates.
This data processing will only be done with your consent, provided at the time of registration. If you consent, you will receive marketing communications via email and SMS.
Consent for the processing of personal data for marketing purposes may be revoked at any time.
Your data will be kept until you want to delete it.


How do we get your consent?

When you provide us with your personal information to complete a transaction, such as your credit card, place an order, arrange a delivery or return a purchase, you agree to our collection and use of personal information only for these specific purposes.

If we ask for your personal information for a secondary reason, such as marketing, we ask for your consent, where you will have the opportunity not to agree that we use your information for these purposes.

How can I withdraw my consent?
If after giving your data you want to change this consent you can do it any time you want and thus avoid that we will contact you to obtain or divulge any information. To change this consent, please contact us by email or by mail through the following address: Rua Major Humberto Cruz, 43/51, Morraceira – 3090-707 – Figueira da Foz.


We may disclose your personal information if we are required by law or if you violate our Terms of Service.


Our store is hosted at FACESTORE E-commerce Solutions. They provide us with the E-commerce platform that allows us to sell our products and services.
Your data is stored through the FACESTORE data store. They store your data on a secure server protected by a firewall.


In general, our third-party providers will collect, use and disclose your information only to the extent necessary to enable the services they provide to be performed.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide about transactions related to purchases.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers.

Specifically, keep in mind that certain suppliers may be located or have facilities located in jurisdictions other than yours or ours. Therefore, if you wish to continue with a transaction involving a third-party service provider such as Paypal for example, your information may be subject to the legislation of the jurisdiction (s) where the service provider or where their facilities are located.
For example, if you are in Portugal and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriotic Act. Whenever you leave the store’s website or are redirected to a third-party site, you will be governed by the Privacy Policy or the Terms of Service of that site.

New Terms and Conditions


The use of the Website automatically assigns the condition of User and implies the full and unreserved acceptance of all provisions included in the Terms and Conditions, in the version in force at each moment that accesses the Site. If you do not fully accept any of the conditions set forth, you should not access / use our Site. By consulting, using or downloading the content of the Site, you are agreeing to comply with the conditions set out in this document.
The User may use the Site without the need for any registration. However, some of the features of the Site may be dependent on registration.


Please see our Privacy and Cookies policy.



On the Site are available the products marketed by EfpBiotek based Rua Major Humberto Cruz, 43/51, Morraceira – 3090-707 – Figueira da Foz, with Vat Number 500875774. The product information presented on the Site is intended only to provide a brief informative summary for the best convenience and information of the visitor.

We take all reasonable steps to ensure that the information and data contained on the Site are accurate and up-to-date upon their introduction. However, updating or correcting this information is not guaranteed. We make no warranty, express or implied, as to the accuracy or completeness of any information (including information about goods and services) included on the Site.

We reserve the right to change, delete or move any information on the Site at any time without notice.

Users accept and expressly acknowledge that:

• The photographs presented on the Site are merely illustrative, and Users should consult detailed information about the products and their characteristics / specifications;
• The price displayed is the recommended price, however, there may be spelling mistakes to which we can not guarantee delivery if this is the situation;
• We will use reasonable efforts to include accurate and up-to-date product information on the Site. Nevertheless, we can not guarantee it;
• We do not guarantee the existence in stock of the articles included in the Site, nor do we assume responsibility for discontinued articles.



In order to access more features, the User may register on the Site.

The User must complete a form, which, in addition to optional elements, must indicate the following data:

• First and Last name;
• E-mail address;
• Password.

All information provided by the User must be correct and true. The User must update the provided information, whenever it undergoes any changes. The User is solely responsible for any false, incomplete or incorrect statements that he makes and for the damages that these may cause to the company or to third parties, with the information that it provides.

We will not be liable for any damages resulting from improper or negligent use of the password defined by the User for access to its account. He must ensure the confidentiality of your password.


The Registered User will have access to a personal area, with the data that he indicated at the time of registration.

Through the registration, the User will be able to access the data of his account and to make his change and to consult his orders, with the company.


Please see our privacy policy and Cookies.


Unless otherwise stated, the contents of the site, text, graphics, photographs are copyrighted to the company, and its use is prohibited, for commercial purposes or not.


The User will be responsible for the content of the information sent or transmitted to the Site.

It is known to the User that the use of the Site may not be 100% secure, and there is a possibility that the information sent / received will be intercepted by unauthorized parties, and the company will not be responsible for communications security failures and will not assume any responsibility for the use of your information by third parties.

The User acknowledges that access to and use of the Site may be disrupted and that Site information may contain bugs, errors, technical failures, problems or other limitations. The Site may contain links to other electronic pages or be accessed through other electronic pages. The company can not be held responsible for them, namely for the control of the contents, availability, operability or performance.

In the maximum terms permitted by law, the company excludes any liability, direct or indirect, for the use of the Site.


In case of violation of these Terms and Conditions, we reserve the right to exercise any and all legal action. In addition, we reserve the right to, at our discretion, terminate your access to or use of the Site, with or without notice to you.

The Terms and Conditions of use of the Site are regulated in accordance with the laws in force.

If any provision described herein is found to be unlawful, void, or for any reason unenforceable, such provision shall be eliminated or reduced as provided by law, without affecting the validity and enforceability of other provisions.

We reserve the right to change these Terms and Conditions without notice. The User is bound to the version of the Terms and Conditions at the time of its use, so we recommend you periodically consult.

Cookies Policy

How We Used Cookies

Cookies are used to improve our service. Some of the cookies are essential to ensure the features are available, while others are intended to improve the user’s performance and experience.

Essential cookies are intended for:
– remember what you add to the cart
– remember your progress in ordering

Functional cookies are intended for:
– remember your account details
– Ensuring that your connection is secure
– ensure that the website is consistently displayed
– support via chat

Performance cookies are intended for:
– improve website performance by reducing the number of page loads for the pages you visit
– Improve user experience

Targeting cookies are for:
– allow you to share and enjoy on social networks
– send information to other websites to customize the advertising shown.

Examples of cookie usage:

Cookies are used to improve the service you are receiving, for example:
– enable the use of some services such as payment, which would not be possible without the cookies
– allow a service to recognize your device so you do not have to constantly provide the same data
– acknowledge that you have already provided a user name and password when connected to the client area so that you do not have to do so every time you query a page
– accounting for how many people are using a service, thus ensuring that usage is rapid
– analyze data that allows us to know how you use the services so that we can improve them

If you do not allow the website to use cookies, some pages and features will not work as expected. As an example, you will not be able to use the shopping list.

If you want to delete the cookies that are already on your computer, see the “Help” section of your internet browser.

You can also learn more about cookies and how to manage them at (English) or see the “Help” section of your Internet browser.